Trip cancellation and curtailment cover - when should the add-on be checked?
Trip cancellation and curtailment are usually add-ons, not coverage to assume automatically. PassportCard lists cancellation and curtailment as a policy extension. Buy in time, understand the covered reasons, keep documents, and never assume every flight cancellation or change of plans is covered.
What are cancellation and curtailment?
Cancellation relates to not departing on the trip; curtailment relates to returning early after the trip has started.
The cover applies only to situations defined in the policy, not to every inconvenience or change of mind. Read the terms before relying on it.
PassportCard lists trip cancellation and curtailment as an extension, so confirm it was actually purchased.
When is the add-on especially important?
It is relevant when the trip is expensive, includes a full family, ski, long travel, remote destinations or non-refundable bookings.
The higher the prepaid cost - flights, hotels, lift passes, cruise or package - the more important it is to review the add-on.
For families, illness of one child may affect the entire trip, so check who is covered and under what conditions.
What is not necessarily covered?
Not every flight cancellation, fear of flying, change of plans or general situation in a country is covered.
Coverage depends on the reason as defined in the policy. Sometimes the airline or supplier is responsible for refunds, not the insurer.
For compliance, avoid promising 'refunds in every case'. The correct phrasing is subject to the policy terms.
Which documents should be kept?
Keep booking confirmations, receipts, supplier cancellation terms, medical documents and all airline or hotel correspondence.
If the cancellation or curtailment is medical, medical documentation is usually required. If a supplier is involved, keep the cancellation notice and refund calculation.
It is useful to keep a folder from the time of booking.
When should the add-on be bought?
It should be reviewed when buying travel insurance, close to booking the trip.
Cancellation-related benefits may relate to events before departure. Buying too late may be less useful, depending on the policy terms.
The binding details are the policy terms only.
Professional sources reviewed
Links are provided for transparency. Purchase from this site is through the agent link, and the binding information is the policy terms.